Evidence Your Team’s Expertise
A lot of diversity efforts fail because they try to change attitudes, instead of structures.
This creates significant cost.
If you’re not measuring the cost, you’re already absorbing it.
Change Makers, 2026
Proud to be deliberately different.
Not ESOL. Not Just Classroom-based English.
Traditional language training focuses on general ability.
We focus on Workplace Performance.
CPD English helps you meet your Business objectives
Growth and market reach: Language capability supports international expansion, cross‑border collaboration and service to diverse customers.
Operational excellence: Fewer errors, faster handovers and better safety outcomes through clearer communication.
Employer brand: Visible investment in language and inclusion strengthens the organisation’s appeal in tight labour markets.
Workforce and EDI policies: Equal access to learning: Language programmes can be reasonable adjustments / targeted support for disadvantaged groups and is consistent with EDI best practice and guidance.
Fair progression and performance management: Clear language‑support pathways aligned with progression criteria help ensure that performance ratings and promotion outcomes reflect capability, not language privilege.
Why Workplace Performance is a Strategic Lever
CIPD guidance frames EDI as central to delivering business objectives, recruitment, retention and building organisations where everyone can perform at their best.
Language is a core inclusion enabler for multilingual workforces.
From policy to lived experience: EDI strategies emphasise creating cultures where individuals feel safe, belong and can contribute fully; if employees cannot understand policies, training or meetings, they cannot realise these rights in practice.
Addressing systemic barriers: For many ESOL employees, language is the key barrier that interacts with race, status and social class; targeted language‑plus‑EDI training directly addresses this structural disadvantage.
Strengthening credibility of people processes: Research on EDI shows that transparent pathways, clear criteria and access to development reduce perceptions of bias and workplace tension; language‑support aligned to those pathways makes them genuinely accessible.
“If communication affects performance in your organisation, leaving it unaddressed is a business risk, not a training gap.”
Our approach is: Deliberately Different
Role Specific: Training is built around job-function, not just language level.
CPD-Aligned: Fully CPD- Accredited programmes that fit into professional development and organisational standards.
Future-Proofed: We plan for retention at recruitment level. Preserving talent pools early on ensures employees are supported, developed & have access to opportunity through our sponsorship and mentoring programmes.
Scenario-based: Uses real workplace situations and documentation
Outcome Driven: Measures improvement in clarity, accuracy, and confidence. We measure progression, not participation.
A Clear, Structured Pathway
Communication Audit reveals what’s needed to close the gaps on impacted performance, risk, or consistency.
We design a bespoke and role-specific pathway with the fastest lead-time available.
We deliver targeted training using our CPD-Accredited Precision Tuition approach
Our comprehensive monitoring and evaluation processes track progress end-to-end to deliver a final report on the measured progress made.
How we work
We design CPD-accredited development pathways that support staff to communicate with confidence, participate fully, and progress in their roles. Our training goes beyond traditional ESOL by connecting workplace English with professional confidence, inclusion, leadership potential, and career development.
We work with organisations that want to turn diverse recruitment into meaningful progression. Through staff training, manager support, access to sponsorship pathways and practical communication programmes, CPD English helps employers build workplaces where talent is recognised, developed, and able to thrive.
We are an inclusive, equity-driven organisation and the only English and EDI training provider accredited by the CPD Standards Office, offering a programme that integrates professional language development with measurable CPD outcomes. Learners gain recognised CPD points, demonstrating tangible commitment to professional growth—while employers benefit from more effective, confident, and promotion-ready staff.
Our approach is deliberately different.
We do not treat English as a barrier to be fixed, but as a pathway to confidence, participation, and progression.
We combine workplace English, inclusive communication, and professional development so employers can support multilingual and ethnically diverse staff to thrive, contribute, and move forward in their careers.
For organisations, this translates into stronger performance, improved retention of diverse talent, and demonstrable progress against EDI objectives and CPD pathways.
If you are looking for training that goes beyond awareness and delivers measurable impact, CPD English offers a proven, evidence-based solution.
Book an exploratory call to discuss how we can strengthen communication, capability, and equity across your organisation.
CPD English helps employers recruit, retain, and progress multilingual and ethnically diverse staff through inclusive workplace communication and professional development pathways.
Opening doors to diverse talent requires opportunity to spaces that are designed to be shaped by lived and professional experience.
Proud to be deliberately different.
““We chose CPD English to deliver the Inclusive Progression Pathway because we knew our employees needed development pathways, not just inclusive hiring statements. We were able to develop our staff with purpose.” ”
“In global corporations, there is a measurable economic return on language proficiency – and a very real price to be paid when communication fails.””
How can CPD English Precision Tuition improve Continued Professional Development?
One Size Fits One
Across many organisations, there’s growing recognition that development pathways designed as ‘one-size-fits-all’ fails diverse workforces.
CPD English moves beyond generic courses to invest in linguistically and culturally responsive development that dismantles structural barriers to progression, especially around language and communication.
Our Precision Tuition approach rejects the assumption of uniform linguistic starting points. We go beyond grammar. We focus on decision-room language; how to influence, challenge and lead.
Our success is built on decoding workplace communication because language is more than just grammar. It’s authority, influence, executive presence, and possessing the flair to navigate institutional norms.
We design tailored ESOL-integrated CPD that equips second language speakers to evidence their promotion readiness.
Our industry-experienced, professional tutors sponsor our candidates to ensure success.
Because mentorship is helpful, but sponsorship drives promotion.
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Multilingual speakers can bring valuable skills, cultural knowledge, and professional experience, but they may still face workplace barriers that are not always obvious.
Common challenges include:
• Being underestimated: Their skills, qualifications, or leadership potential may be overlooked because of accent, grammar, or confidence with English.
• Meeting participation: Fast-paced discussions, interruptions, idioms, humour, and informal language can make it harder to contribute.
• Written communication pressure: Emails, reports, forms, and professional messages can take longer because they are trying to be accurate and appropriate.
• Confidence in speaking up: They may understand the work but hesitate to ask questions, challenge decisions, or share ideas in case they are judged.
• Progression barriers: Interviews, appraisals, presentations, and networking often rely heavily on confident professional communication.
• Cultural communication differences: Expectations around eye contact, self-promotion, disagreement, feedback, or asking for help can vary.
• Accent bias: Colleagues may mistake accent for lack of fluency, intelligence, or authority.
• Safety and compliance risks: If instructions, policies, or training are unclear, important information can be missed.
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Job descriptions and competency frameworks may embed unnecessarily high or vague language requirements (e.g. “native speaker,” “excellent English”) that screen out capable staff and become a justification for not shortlisting or promoting.
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Training and CPD offers may not be linguistically or culturally accessible, or may assume native‑speaker fluency (fast delivery, idioms, dense written materials), which can deter participation or reduce the benefit for staff with different language profiles
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Constant correction, accent‑based comments or subtle ridicule of “mistakes” can create anxiety around speaking in meetings, presenting or applying for roles, so staff self‑select out of opportunities they are qualified for.
When staff feel they cannot fully express themselves in the workplace language, they may struggle to demonstrate leadership behaviours like strategic contribution, challenge and negotiation, which are often informally assessed in promotion decisions.
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CPD English uses Precision Tuition which improves outcomes by focusing on the exact communication moments that affect confidence, performance, and progression at work.
Rather than offering generic English lessons, we identify where staff need support: meetings, emails, appraisals, interviews, presentations, feedback conversations, customer interactions, safeguarding, compliance, or leadership communication. Tuition is then tailored to the person’s role, workplace, confidence level, and career goals.
For ethnically diverse staff who use English as an additional language, this can improve outcomes by helping them:
• communicate with more confidence in formal and informal workplace situations
• participate more fully in meetings, training, and team discussions
• understand workplace expectations around tone, feedback, questioning, and professional language
• prepare for progression through interviews, appraisals, presentations, and leadership conversations
• reduce the risk of being underestimated because of accent, grammar, or communication style
• show their existing skills more clearly to managers, colleagues, and decision-makers.
Self-Paced Inclusion Mastery: Solution-Based Digital Pathway for Multilingual Professionals
For busy HR, People Management, Compliance, or EDI roles, our comprehensive 14-hour CPD-accredited digital program offers a flexible, self-paced solution. Tailored for B1-C1 English speakers, it maps a clear pathway to workplace-ready inclusive communication—earning 14 verifiable CPD points upon completion.
Your Structured Pathway Unfolds in Progressive Modules:
• Module 1: Assess & Foundation – Self-diagnostic (CEFR-aligned) + core EDI concepts with specialised lexis breakdowns.
• Modules 2-4: Scenarios & Skills – Dive into real-life case studies, applied practice tasks, and grammar for inclusive discussions.
• Final Module: Application & Certification – Build compliance tools, risk-reduction strategies, and personalised action plans; complete for CPD points.
Proven Benefits of This Expert-Designed Pathway:
• Crafted by EDI and ESOL consultants for authentic, workplace-ready language.
• Minimises litigation risks, strengthens due diligence, and meets modern EDI standards.
• Engaging format: videos, interactive quizzes, and downloads for varied, effective learning.
Follow your pathway at your pace—anytime, anywhere—and emerge confident in diverse teams. Access now as a specialised digital product.
5*Reviews for 4 Consecutive Cohorts
“My company provides development training but it isn’t specifically targeted to ethnic minority people like me. This course was different - My tutors were amazing - they understood the barriers to success and then addressed them directly.”
Temana, *****
Leadership Pathway. 2025
I sat next to two people and we realised that we each had a tailored plan. I was struggling with listening in large groups and I asked for extra presentation practice as I need this in my particular role. The course was completely dedicated to the challenges we face as PCSO’s. I was proud to coproduce the course so that others can benefit on what works. And this works!
Helena, *****
Pilot Scheme - Pathways to PCSO 2023
A targeted communication intervention supporting forces to improve recruitment, progression, and operational effectiveness among ESOL professionals.
** Fully CPD Accredited
** 6 Week Structured Programme
** 12 Hours LIVE Group tuition
** Experienced Tutors with 8 Years Policing Experience
** Guest speakers from UK Senior Policing
** Proven to provide better Boards Preparation for Black and ethnic minority candidates
** Proven reduction in attrition for Black and ethnic minority candidates
** Supports Representative Workforce Aims
** Supported by the Black Police Association UK
** UK Policing Specific
** EDI -Aligned
** Outcome-driven for improved recruitment, retention, development and progression
Speak Like A Leader: Solution-Based Pathway to Confident Workplace Communication
Elevate your voice in meetings, presentations, and interviews. This 5-hour, high-impact programme is crafted for professionals using English as an additional language, delivering a step-by-step pathway to sound confident, clear, and credible—every time.
Your Progressive Leadership Pathway:
• Step 1: Assess & Structure – Self-diagnostic + logical idea framing with precise, professional lexis.
• Step 2: Core Skills Practice – Master pace, intonation, and clarity; key phrases for influence, diplomacy, and handling misunderstandings.
• Step 3: Scenario Mastery – Targeted drills for leading meetings, delivering engaging presentations, and acing tough interview questions.
• Step 4: Toolkit & Application – Build your personal leadership toolkit with techniques for buying thinking time and immediate workplace use.
See Course page for full listings and ask about our customisable programmes:
Inclusive Pathway Programme
Developing Talent
ESOL for Progression
EDI for Policy Makers
Communication for Recruitment
Leaders in EDI
CPD for Multilingual Teams
Speak Like a Leader
CPD Accredited Workplace English
CPD Accredited Pathway to Policing
CPD Accredited Pathway Programme for Potential Leaders
CPD Accredited Pathway for Comms and Media
“I can finally speak with more corporate fluency and really enjoyed the approach to helping me connect ideas. I literally use the techniques every time I speak… and now I look forward to contributing at meetings.”
Sean, *****
Speak Like a Leader Course. 2024
Self-Paced Inclusion Mastery: Solution-Based Digital Pathway for Multilingual Professionals
For busy HR, People Management, Compliance, or EDI roles, our comprehensive 14-hour CPD-accredited digital program offers a flexible, self-paced solution. Tailored for B1-C1 English speakers, it maps a clear pathway to workplace-ready inclusive communication—earning 14 verifiable CPD points upon completion.
Your Structured Pathway Unfolds in Progressive Modules:
• Module 1: Assess & Foundation – Self-diagnostic (CEFR-aligned) + core EDI concepts with specialised lexis breakdowns.
• Modules 2-4: Scenarios & Skills – Dive into real-life case studies, applied practice tasks, and grammar for inclusive discussions.
• Final Module: Application & Certification – Build compliance tools, risk-reduction strategies, and personalised action plans; complete for CPD points.
Proven Benefits of This Expert-Designed Pathway:
• Crafted by EDI and ESOL consultants for authentic, workplace-ready language.
• Minimises litigation risks, strengthens due diligence, and meets modern EDI standards.
• Engaging format: videos, interactive quizzes, and downloads for varied, effective learning.
Follow your pathway at your pace—anytime, anywhere—and emerge confident in diverse teams. Access now as a specialised digital product.
“I think what most companies get wrong, is that they think your English needs fixing - then they offer you English classes that never really address the language you need at work. CPD English already knew the demands of my role, and they honed in to the specific language I needed to thrive at work. It’s been brilliant.”
Mikal, *****
Equality, Diversity & Inclusion for Multilingual Workforces 2026
Unlock Inclusive Communication: Solution-Based Pathways for Multilingual Teams
In today’s diverse workplaces, true inclusion hinges on effective communication—not just policies. Standard EDI training overlooks multilingual teams’ English fluency gaps, leading to miscommunication, compliance risks, and untapped potential.
Our flagship CPD-accredited program changes that by delivering solution-based pathways tailored for ESOL professionals and multilingual speakers. We start with a personalized assessment of your current communication level (aligned to CEFR frameworks), then guide you through a structured progression: building core EDI knowledge, targeted language skills, cultural awareness, and real-world application.
What sets this apart? Every participant follows a customised pathway with actionable milestones, progress tracking, and post-course resources—ensuring you not only understand inclusive communication but confidently apply it across teams.
Transform miscommunication into collaboration. Enroll today and map your pathway to workplace inclusion.
Featured Products
This digitised workbook accompanies the full ‘EDI for the Modern Workplace’ course and is a comprehensive guide containing further language tuition, case studies and further reading. This booklet can be used as a stand-alone resource for those curious about the themes of this course and we encourage all EDI practitioners and those interested in themes of equality and academic discussion on this topic to purchase a copy.
Unlock Inclusive Communication: Solution-Based Pathways for Multilingual Teams
In today’s diverse workplaces, true inclusion hinges on effective communication—not just policies. Standard EDI training overlooks multilingual teams’ English fluency gaps, leading to miscommunication, compliance risks, and untapped potential.
Our flagship CPD-accredited program changes that by delivering solution-based pathways tailored for ESOL professionals and multilingual speakers. We start with a personalized assessment of your current communication level (aligned to CEFR frameworks), then guide you through a structured progression: building core EDI knowledge, targeted language skills, cultural awareness, and real-world application.
What sets this apart? Every participant follows a customised pathway with actionable milestones, progress tracking, and post-course resources—ensuring you not only understand inclusive communication but confidently apply it across teams.
Transform miscommunication into collaboration. Enroll today and map your pathway to workplace inclusion.
“Companies that treat language skills as a strategic asset are up to 25% more likely to enter new markets successfully and significantly more likely to outperform competitors on global growth.”
Reserve a dedicated consultation to evaluate training needs, explore solution pathways, and outline an implementation timeline.
Schedule a Strategy Session with our CEO, Clara Perrin-Day
“Precision Tuition is like learning how to drive my own car, not the automatic one I learnt in.”
“Investing in employee language competence is not a ‘nice to have’ – it is a direct lever for market expansion, innovation and long‑term competitive advantage.”
CPD ENGLISH provides professional, precision business English tuition grounded in evidence‑based pedagogy and robust linguistic frameworks for ESOL, aligned with British Council standards for effective language teaching. Drawing upon decades of instructional design research, the organisation delivers evidence‑based learning solutions that adhere to international academic standards and industry regulations.
Our programmes use communicative, task‑based and corpus‑informed approaches, ensuring that every activity is purposeful, authentic and directly linked to the real language demands of the modern workplace.
CPD ENGLISH is led by specialists with deep experience across ESOL, higher education and professional training, enabling us to draw from a large pool of educational and sector expertise when designing programmes. This means our courses are not only linguistically rigorous and inclusive, but also finely tuned to the needs, contexts and progression goals of the professionals and organisations we support.
Commitment to Rigorous Education
Book a call, we’ll do the rest.
Yes, we empower English to drive workplace success. Above all, we partner with forward-thinking organisations committed to sustainable growth and equity. In today’s global landscape, cultural and linguistic competence isn’t optional—it’s a strategic imperative for operational excellence.
Clara Perrin-Day, CEO
If you've heard enough to find out more, please complete the form with a few details about your project. We'll review your message and get back to you within 24 hours.
Professional Services
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There is no such thing as a hard to reach community – only under-engaged ones.
This immersive two‑day, in‑person workshop (for up to 12 participants, delivered on your site) equips your team with the tools, confidence and evidence‑based practice to engage meaningfully with communities who are too often overlooked, mistrusted or over‑consulted.
Drawing on our award‑recognised work leading stakeholder engagement with diverse Black communities across all 44 police force areas in the United Kingdom, we show how lived experience, rigorous analysis and co‑production can reshape national policy. Participants will see how we supported Black individuals, groups, businesses and communities to co‑design the National Police Chiefs’ Council and College of Policing Police Race Action Plan – and what it takes in practice to build that level of trust and participation at scale.
You will learn how to:
• Map complex, intersectional stakeholder groups using the right engagement frameworks for your context – moving beyond simple “interest and influence” grids to dynamic, living maps.
• Design non‑extractive engagement processes that give back to communities, build capacity and avoid the “consulted then ignored” trap.
• Build and sustain social capital networks so your engagement isn’t a one‑off project, but an ongoing, mutually beneficial relationship.
• Apply the latest promising practice in stakeholder and community engagement with diverse audiences, so your organisation is aligned with leading standards rather than minimum compliance.
• Distinguish and confidently choose between engagement, consultation, collaboration and empowerment – and know when each is appropriate.
By the end of the workshop, your team will be able to design and deliver engagement that:
• Actively involves under‑engaged communities in shaping decisions
• Shares power rather than simply sharing information
• Leaves stakeholders feeling heard, respected and excited to work with you long‑term.
Ideal for: public sector bodies, regulators, charities and mission‑driven organisations who need to reach communities that have good reason to be sceptical of traditional engagement.
Evidencing Excellence
Evidencing Excellence
Book an audit
and we’ll devise a plan that suits your business
The Only CPD-Accredited Provider
of Multilingual Progressional Pathways
Proud to be deliberately different
